Upgrading the BlastShield™ Desktop Client, Mobile Authenticator and Mobile Client.

Upgrading the BlastShield™ Desktop Client, Mobile Authenticator and Mobile Client.

Pre-requisites

  1. The Orchestrator, Client, Authenticator, Agent and Gateway must be upgraded separately.
  2. Upgrade your Client to the latest firmware release before upgrading the Orchestrator.
  3. The BlastShield™ Client is upgraded by downloading the latest version to your computer. The BlastShield™ mobile apps are upgraded by downloading the latest version to your mobile device.
  4. The upgrade will interrupt traffic to the Client for the time it takes the agent to restart, which should take only a few seconds.

Update the BlastShield™ Desktop Client

Performed by the Desktop Administrator

To update the Desktop Client, download and run the Desktop Client installer on your Windows PC or Mac. You can download the latest version from here:

Mac Desktop Client
Windows Desktop Client

Once the upgrade has completed, the updated Client version will be indicated in the Orchestrator, on the user's profile.

Update the BlastShield™ Mobile Authenticator App

Performed by the Mobile Device Administrator

The BlastShield™ Mobile Authenticator App is upgraded by downloading the latest version of the app to your mobile device.

Links for iOS and Android can be found below:

Download from the Apple App Store
Download from the Google Play Store

To update your currently installed Mobile Authenticator App, visit the App Store for your mobile device and ensure you have the latest version installed.

Update the BlastShield™ Mobile Client App

Performed by the Mobile Device Administrator

The BlastShield™ Mobile Client App for network access is upgraded by downloading the latest version of the app to your mobile device.

Links for iOS and Android can be found below:

Download from the Apple App Store
Download from the Google Play Store

To update your currently installed Mobile Client App, visit the App Store for your mobile device and ensure you have the latest version installed.